Account Manager- Healthcare Solutions

Full Time
Mid Level
Account Manager – Healthcare Solutions
We are seeking a dynamic and accomplished Account Manager to lead our solutions sales efforts.

What we do!
Custom Health provides a comprehensive tech-enabled med management and managed care solution resulting in 98% medication adherence for our patients across the United States and Canada. Operations are powered by proprietary software which orchestrates fully automated owned and network pharmacies, at-home medication management solutions, real-time clinical oversight by 200+ pharmacist-lead clinicians and the collection of real-time, real-world data and insights. 

What you’ll do!
This pivotal role requires a seasoned professional with a proven track record in consultative sales, focusing on the acquisition of new business while nurturing relationships with our existing customers. Success will require a proven prowess in selling to diverse organizational levels, particularly on physician office practices and other healthcare executives. As an Account Manager, you'll thrive by being proactive, experienced, and self-motivated, possessing the energy and optimism to excel in a dynamic healthcare environment.

Key Responsibilities:
  • Embrace a value-driven approach, comprehensively understanding each customer's existing systems, pain points, present and future needs. Leverage our product portfolio to provide effective solutions.
  • Exceed quarterly and annual sales objectives through strategic new opportunities, contract renewals, and pipeline expansion.
  • Stay attuned to industry trends, analyzing market dynamics to identify opportunities and maintain a competitive edge.
  • Craft personalized email campaigns and written communications for both prospects and customers.
  • Collaborate closely with the Marketing team to formulate demand-generation strategies, heighten brand awareness, and prioritize sales initiatives for sustained growth.
  • Demonstrate mastery of our complete product offering, seamlessly integrating relevant products into customer discussions.
  • Tailor value propositions to align precisely with each customer's unique needs
  • Address inquiries and concerns about competitor offerings, reaffirming our product's value.
  • Enlist internal stakeholders, such as Implementation, Clinical, Operations, Pharmacy and Executive Leadership, at strategic junctures.
  • Ensure clear communication and alignment among internal teams before engaging with customers.
  • Forecast accurately and consistently by analyzing market trends, sales patterns, and growth forecasts.
  • Leverage the Salesforce CRM system adeptly and regularly to streamline processes.
  • Frequent business travel is required.

Required Education, Experience, and Skills:
  • 3+ years of notable success in healthcare sales, with a strong preference for a network of relationships within Primary Care & Cardiology practices, along with Health Systems.
  • Demonstrated a history of achieving sales goals, showcasing a significant percentage of new business opportunities.
  • Proven prowess in selling to diverse organizational level. and other executive levels.
  • Track record of effectively addressing and resolving intricate organizational challenges.
  • Exceptional customer-centric orientation, adept at managing multiple sales processes concurrently.
  • Exemplary written and verbal communication skills. Proficiency in Microsoft 365 Products.
  • Outstanding presentation capabilities.
  • Infuse an optimistic, positive, and can-do attitude with a high-energy approach.
  • Working remotely with Account coverage for TN & FL, with expansion in the future.

If you're a seasoned sales professional ready to lead the charge in driving enterprise-level sales within the healthcare domain, we encourage you to apply. Your contributions will shape the future of our business while making a meaningful impact on the healthcare industry.



Stop the guesswork. Guessing is fun. But not when it comes to medication.

Custom Health is a tech-enabled health services company. We connect people with community pharmacists to manage drug complexity and maximize health benefits through personalized medication delivery, virtual monitoring, and proactive care. Our fully automated, high-volume central-fill pharmacy hubs, proprietary health platform, and medication adherence network power a robust, scalable solution to chronic condition management that leads to better patient outcomes and total cost of care reduction.

Together, we can support everyone to be successful in their roles. We know that supporting our employees means our customers, patients, and their families get the information and services they need to be successful.

Want to learn more about what we do? Watch this video.

Sound interesting? Ready to have some fun? Then apply today.

Custom Health is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.


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